The Everything Shelf · For relationships at scale · charter shipped

AmbassadorOS

Outreach, community and advocacy — with a human gate on anything public.

For teams whose growth runs on relationships — communities, partners, advocates — who want the follow-ups never dropped and the public voice never delegated past its gate.

Everything below — every role, purpose, measure and gate — is rendered from AMBASSADOR_OS in @flashyos/aao at build time. This page cannot drift from the shipped template.

The charter, unpacked

Relationships at scale, without any of them feeling automated.” — 5 standing responsibilities, each a role that outlives whoever holds it. Capabilities name actions, never departments; gates sit where a mistake would hurt, not everywhere.

RolePurposeCapabilitiesApproval gateMeasure
outreach
growth
Finds the right people to talk to and opens the conversation.research · draft · schedulehuman at MEDIUM+Replies per hundred approaches
relationships
support
Remembers every prior conversation so nobody is treated as a stranger twice.record · summarise · remindno gate declaredContacts with a recorded next step
events
operations
Runs the logistics of getting the right people in one room.schedule · invite · trackhuman at MEDIUM+Confirmed attendance against invited
content
growth
Writes what the organization says in public.write · publishhuman at MEDIUM+Inbound conversations attributable to published work
coordination
governance
Settles which role owns an ambiguous request, and keeps this charter true.plan · approveno gate declared

accountableTo: you@example.com — the template ships the placeholder on purpose; conformance fails it until a real human is named. That field is the whole point. Escalation: coordination.

What it runs

Outreach that measures itself

The outreach role researches, drafts and schedules with a MEDIUM gate, and its measure is replies per hundred approaches — the relationship work that dies in a founder’s drafts folder becomes a role that reports its own hit rate.

Every contact has a next step

The relationships role records, summarises and reminds, measured on contacts with a recorded next step — so no thread ever ends with silence nobody chose.

The public voice keeps its gate

The content role writes and publishes at a MEDIUM threshold, measured on inbound conversations attributable to published work. Drafting scales infinitely; publishing waits for the human whose name is on it.

Stand it up

import { AMBASSADOR_OS, validateCharterDocument } from '@flashyos/aao'

Copy the template, change every field — a charter describing work nobody does is worse than none — then gate your CI on validateCharterDocument and static conformance. The full path — validation, the CI conformance gate, the JSON Schema for any language — lives on the builder hub; the format itself on the AAO spec page, and the naming rules every role above passes at /standard.

Copy it. Change every field. Put it on the floor.

These are starting points, not defaults to ship — a charter describing work nobody does is worse than none. When yours validates clean, the network is waiting.

Start building
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